6 comments on “Customer Is King: The Consumer and the Christian

  1. If the customer is “King” then Jesus is???? This all fits with what I call the “divine butler” idea that many have: God is in the business of serving humans, not the other way around. Just before I read this article, I had been thinking about the necessity of regaining a robust theology of sin and redemption. Without that, we humans really are the rulers of the universe.

    • Christy, I appreciate your comment. The pitfall is indeed that the Church risks becoming a place for being served, not for becoming equipped to serve others. Thanks for sharing!

  2. If Catch, Debbie Nixon’s understanding of The Women at the Well is any indication of where we are headed we are in a lot of trouble.

    • d, thanks for your comment. “Customer service” in the church is a little disconcerting. I don’t know that her comments on the biblical text are an actual indication of “where we are heading,” if by that you mean the United Methodist Church. However, it seems apparent that churches are adding more and more ‘perks’ for their guests to keep them coming back. That’s where discipleship classes come in. Certainly guests who are considering membership need to be made very aware of what vowing one’s prayers, presence, gifts, service, and witness really means. Our conference is beginning to use A Disciple’s Path and I think it does a good job in grounding visitors in the work we need to be doing as a Church and our responsibilities as disciples of Christ.

      Thanks for sharing!

  3. I remember the first time someone explained the concept pioneered by Soren Kierkegaard — that worship is a divine drama. We are the actors and God is the audience. It totally changed the way I viewed what happened on Sunday morning. I understand that many guests have to feel welcome at the table first, but at some point they need to be asked to pass the potatoes too. What a shallow cup we offer them if we assume they are only there to be served.

    • Charla, I appreciate your comment. There is an important transition that has to take place between guest and member, and we must make sure we don’t pass over that transition for the sake of ease or quick growth. Thanks for sharing!

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